I appreciate if anyone can help me to solve this problem.Īnd I dont want to try some other shareware or whatever unsure softwares for locking - unlocking other than WD’s product. The data I will keep shall be secure and shall not be able to be used by 3rd parties freely if taken or stolen just in case. If I cannot install Smartware on my new HDD or use lock-unlock function of that software properly, this HDD is no use for me. I saw similar questions in the forum but what I need is only lock-unlock function to be working properly on my new HDD. Smartware software is installed on my laptop and I tried to install lock-unlock function to new HDD but it doesnt recognize new HDD as External HDD. Is there a way to unlock it without losing all my data Solution SuperSophWD You are right, Ijack There's no way we can. I didnt realize that when I was buying because long time ago I bought 500 GB WD HDD and it already included software (and I can use lock-unlock function without problem). 1 i forgot password to my wd my passport. EaseUS Data Recovery Services Request a free evaluation > EaseUS data recovery experts have uneaqualed expertise to repair disks/systems and salvage data from all devices like RAID, HDD, SSD, USB, etc. However, no software was installed on the HDD. I just bought a 1 TB WD External Drive (WD Elements SE 1 TB) to use for backing up business-related data and I need to use Lock-Unlock function (coming with WD Smartware I think)
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